Product Refund / Return Policy:

Clinical Solutions Medical Training, Inc. must receive order cancellations prior to products / class materials being shipped. We generally do not issue refunds or accept product returns after products / class materials have been shipped unless extenuating circumstances apply. All requests for product returns or desired refunds MUST be received in writing within 5 business days of receipt and will be considered on a case-by-case basis. Order discrepancies and/or damaged goods must also be reported to Clinical Solutions Medical Training, Inc. within 5 business days of receipt.

Online Program Cancellation / Refund Policy:

Clinical Solutions Medical Training, Inc must receive cancellations for online programs within 5 business days of user activation. Refunds will not be given for an online program that has already been accessed.

Class Cancellation / Refund Policy:

Clinical Solutions Medical Training, Inc must receive all cancellation requests in writing no later than 14 days prior to a scheduled class date. Refunds are generally not issued after that date unless extenuating circumstances apply and will be considered on a case-by-case basis. We reserve the right to cancel classes if sufficient registrations are not received 2 weeks prior to a scheduled class date.

Delivery:

Products / class materials (if applicable) will be shipped via USPS Priority Mail within 5 business days of order placement. Additional shipping charges will apply for overnight delivery or for orders shipped to a location outside of the United States.

Online Programs:

You will be sent an email (within 1-2 business days of order placement) with instructions and a link to access your online program.  Please Note: These emails are system-generated and quite often will inadvertently go to your junk/spam folder.

Contact Us:

If you have any questions, please feel free to call our office at 1-877-828-8723 or email info@clinicalsolutionsme.com.

Thank you for your interest in Clinical Solutions Medical Training, Inc.!